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Thursday, October 1, 2015

Cellular Internet Connections: It’s Not Just the Signal, it’s the Speed

Where most people look for pretty trees at the campground, we look for pretty cell towers!

by Chris Guld www.GeeksOnTour.com
We travel all over the country in our Motorhome and we depend on our website, GeeksOnTour.com, for our living. Internet connections are very important to us and we rely on Verizon thru our Android phones to provide that connection. We also live-stream a smartphone educational show every week. It’s called What Does This Button Do? and we do it from our motorhome. In case you are not aware, “Streaming” and “Internet Hog” are synonymous!
I have to be reminded that some people use their phones to make phone calls! Just to be clear, we’re only talking about Internet … Data … connections in this article. Voice is a different topic which may or may not be affected by the same factors.
Most people judge their cellular Internet connection by simply looking at the signal bars on their phone. 1-2 bars = bad; 4-5 bars = good. But that’s not always true.
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Using Ookla Speed Test App

Signal strength is only one measurement, and in my opinion it is not the most important one. We have been in places where we were seeing only 1-2 bars, yet our Internet performance – the speed – was very good. We have also seen 4-5 bars and had low speed. We use the Ookla Speed Test app to check our speeds. We’ve seen download speeds ranging from .2 Mbps to 74. But, those numbers don’t always correlate with the signal strength.
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In the image above you can see that the signal strength is not that great, yet the speed is VERY good! And, we’ve seen the results go the opposite way as well; where the signal strength has been registering 5 bars, yet the speed is <1Mbps.
When we pull into an RV park now, we drive around with our cell phones out and Ookla Speed test running. At each possible site, we’ll do a speed test. We were recently at the Thousand Trails park in Hershey, PA and we planned to be there for #48 of our What Does This Button Do?, so we really needed good Internet. When we pulled into the park, our signal strength was registering only 2 bars … of 3G. Not good. There were some areas where we saw no signal at all. Then we found one area with 2 bars of 4G, so we started an Ookla speed test and saw less than 1Mbps of speed. We thought we would need to leave and find another park, but we kept looking at other sites and doing speed tests. We found one, where Ookla registered 2-3 Mbps both up and down, so we parked. Surprisingly, we were able to do our show just fine.

Not all Cell Towers are Equal

Realize that the signal strength bars are simply measuring how strong the signal connection is between your device and the nearest cell tower for your service provider. So, there may be times when you are very close and have good signal strength, but it’s an old tower with outdated equipment. A better connection doesn’t help if what you’re connecting to isn’t any good. And vice versa – you may have a weak connection but if the cell tower you are connecting to has the latest and greatest technology, you may still get good results. Realize that “Old” and “Outdated” may be measured in months!
imageCellular technology is very fast-moving. If you want to learn more about this, we recommend the excellent book: RV Mobile Internet Handbook by Chris Dunphy and Cherie Ve Ard of Technomadia. You can find the book and much more on their website RVMobileInternet.com.

The Numbers Don’t Tell the Whole Story

You can’t just look at the numbers and know how good your Internet connection is. I thought we would be unable to do our streaming show from the Hershey campground based on the numbers, but it went just fine. There are so many factors in this complex technology.  It’s your experience that counts. Browse to a website; did it load fast or are you still waiting? Try to play a Youtube video; does it start right away and continue straight thru or does it stop every few seconds to buffer? Try uploading a video; does it complete or does it die halfway through? If you’re not getting the results you want, there are signal boosters that will help, but only IF the problem is signal strength. If the problem is cell tower equipment quality, you may need to move!

7 comments:

  1. I use the Ookla speed test frequently. I would not leave home without it. However it does not tell the whole story. We spent 3 months in a park in OR. Speed test would vary from >5mbs to <1mbs, likely caused by streaming of videos by our neighbors. We found the only way to assure high speed was to purchase the Jetpack from Verizon which gave consistant 4G service where it is available on multiple devices. Of course this involves higher data costs.
    As a business this should not be a problem a Chris.

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    1. Just when you think you know the "whole story" you learn something else! Do realize however, when you mention the campground, you're talking about Wi-Fi. This article was referring just to cellular connections - like with the Jetpack.

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  2. Chris, you didn't mention what I think is one of the toughest elements of mobile data - - the variability of it. I've had great speed and signal at a site, and then had nearly zilch 20 minutes later. I'm also convinced that cell towers drop their performance after 6PM, because I always see a diminished performance (in marginal areas) in the evenings.

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    1. Very true that it is highly variable. I usually test the speed several times. As for 6pm - I'm not privy to the cell companies procedures, but I normally blame that on simple Internet congestion when people come home from work and get on their computers.

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  3. Do you always leave the current server in auto select? Why does it then select a server that is 68 miles further away than my closest server?

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    1. I never mess with the server selection myself. Here is some info from Ookla on that: https://www.ookla.com/support/a26607216/where+is+my+host%3F

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  4. Oh yea - the ocean runs not only deep but wide. What you're talking about is Wi-Fi an entirely separate technology from what I'm talking about which is cell towers.

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